Monday, January 30, 2012
8:30 am – 6:30 pm
Day One: Core Competencies of Internal Audit Leadership
Instructor: Ann Butera, CRP, Founder & President, The Whole Person Project, Inc.

World-class audit leadership skills for leading a world-class audit department:

The Art of Effective Audit Leadership: Is Your Style Helping or Hurting?
• The six characteristics of effective leaders and how you measure up
• Assessing your preferred leadership style: its benefits and liabilities
• Strategies for adjusting your leadership style when dealing with the audit committee, the executive committee members, and your audit team members

How to Be a Trusted Advisor: Using Influence and Building Integrity
• The five behaviors of trusted advisors
• Assessing your audit situation to identify decision-makers, stakeholders, and other influencers
• Identifying your preferred influencing style and exploring others
• Determining the most appropriate influencing style for your audit situation

Using Conflict Resolution and Negotiation Techniques for Sustained Organizational Change
• Defining Audit's role in creating sustained organizational change
• Recognizing the critical conversations and circumstances that lead to conflict
• Preventing conflicts from occurring
• Three methods for managing existing conflict
• Using negotiation and other techniques to overcome client objections to audit concerns and to implement change

Cocktail Reception: 5:00 pm

Tuesday, January 31, 2012
8:30 am – 4:30 pm
Day Two: Overcoming Audit Challenges
Instructor: Ann Butera CRP, Founder & President, The Whole Person Project, Inc.

Removing the obstacles to an effective audit function:

Enhancing Audit Committee and Senior Management Communication
• Building and maintaining great audit and exec committee relationships
• Clarifying the roles of the board and the audit committee and IA's interactions with each
• Defining above- and below-the-line activities
• The attributes of effective boards
• Best practices for boards and how your organization compares
• How you can leverage your role to support the audit committee and executive management
• Balancing the detailed and summary information you communicate
• Organizing your message to satisfy your audience's informational need
• Delivering high-impact presentations to the audit and exec committees

Developing Audit Reports That Foster Change
• Using an attention-getting, reader-friendly layout
• Employing mind mapping to organize and consolidate issues
• Communicating audit and SOX concerns for maximum impact and efficiency
• Identifying opportunities for expanded and enhanced reporting in a post-SOX environment

Lunch and Free Time: 11:30 am - 2:00 pm

Enhancing Bench Strength and Building the Right Team
• Identifying the competencies needed for a risk-based department
• How to attract and retain change agent-oriented auditors
• Harnessing the generational differences in the workplace to create high-performance audit teams that can handle all types of audits
• Using "the nine boxes" to develop succession plans and evaluate performance
• Leveraging MBO programs to build critical skills needed for succession planning

5:00 pm – 6:30 pm Join us for pizza and to puzzle out a real-world case study.

Wednesday, February 1, 2012
8:30 am - 5:00 pm
Day Three: Leading a Risk-Based Audit Department
Instructor: Joel F. Kramer, CPA, Managing Director, Internal Audit Division, MIS Training Institute

A detailed exploration of what is expected of today's audit leaders:

What It Takes to Be a World-Class Audit Leader of a World-Class Audit Function in 2012
• What makes an audit department world-class
• Attributes of visionary, high-performance audit leaders

The Greatest Challenges Facing Audit Leaders in the Next Three Years
• Continually redesigning audit processes
• Harnessing data
• Developing and maintaining strategic relationships with key stakeholders
• Addressing only the most important issues

Changing Dynamics of the Manager's Position
• Why the traditional role of the manager is flawed in today's business environment
• Developing an internal audit risk universe that reconciles to your ERM
• Getting involved in planning and initial risk assessment
• Ensuring your team thinks about the audit report from day one of the engagement
• Maintaining constant communication with key process and business units and monitoring key processes
• Key to success: Understanding your business and its risks, and not just audit

The ERM Benefits of a Robust GRC Program
• Fraud and the need to take a proactive role in preventing and detecting it
• Prioritizing governance
• Ensuring management's buy-in on risk and control ownership
• Validating processes for risk and compliance
• Addressing entity- and process-level controls
• Integrating risks identified in SOX compliance into your ERM

Leading a Successful Risk-Based Audit Department
• Staying abreast of rapidly changing enterprisewide risks
• Maintaining respect for yourself and the IA function
• Understanding and using the latest audit tools for continuous auditing compliance and data mining
• Building an effective team
• Establishing and maintaining good relationships with key business leaders
• Keeping pace with legislation that impacts your organization: SOX, HIPAA, FCPA, and more

Balancing the Expectations of Multiple Customers
• Developing a mutually beneficial relationship with the audit committee
• Helping executive management meet their business goals
• Parnering with external auditors
• Concentrating on high-priority risks

People, People, People: Utilizing Multiple People Resources
• Innovative recruiting practices: how to attract the best and the brightest
• Managing staff turnover
• Dealing with, and if necessary, removing problem employees
• Minimizing the probability of a bad hire
• Affordable strategies for lighting a fire under your staff while avoiding burnout
• Maximizing your investment in cosourcing, outsourcing, and insourcing

4:00 pm - 5:00 pm
Attributes of High-Performance CAEs
Hal A. Garyn, CIA, CISA, MBA, ARM, Vice President, North American Services, The Institute of Internal Auditors

Thursday, February 2, 2012
8:30 am – 5:00 pm
Day Four: The Audit Leader's Role in Proactively Addressing Fraud
Instructor: Leonard W. Vona, CPA, CFE, Chief Executive Officer, Fraud Auditing Inc., Author, Fraud Risk Assessment: Building a Fraud Audit Program

What you need to know to keep your organization out of the headlines

Building a Fraud Response into Your Strategic Audit Plan
• Adopting a fraud strategy
• Enterprisewide fraud risk assessment
• Integrating fraud theory into the control environment
• Building your fraud audit team: resources and personnel

Integrating Anti-Fraud Practices into the Audit Process
• Implementing your fraud audit strategy
• Conducting a fraud penetration assessment
• Cash disbursement fraud schemes
• Using data mining to detect fraud

Educating Senior Management and the Audit Committee About Fraud Risks
• Maintaining communication: what works and what doesn't
• Keeping the audit committee fraud savvy without micromanaging
• Ensuring senior management and the audit committee know their SOX and PCAOB responsibilities

4:00 pm - 5:00 pm
Case Studies: Tackling the Tough Topics
Joel F. Kramer, CPA, Managing Director, Internal Audit Division, MIS Training Institute
This interactive exercise will give you the opportunity to put into practice what you have learned. Working in teams, you will be challenged to find practical solutions to today's most vexing leadership problems.

Dining out in Orlando: 6:00 pm

Friday, February 3, 2012

Day Five

8:00 am – 9:00 am
One CAE's Greatest Challenges and Greatest Successes
Guest Speaker: Harold Silverman, CIA, CPA, Vice President, Internal Audit, Houghton Mifflin Harcourt Publishing Co.

9:00 am - 12:00 pm
The Critical Business of Running an Effective and Efficient Internal Audit Department
Instructor: Joel F. Kramer, CPA, Managing Director, Internal Audit Division, MIS Training

Strategies for getting peak performance from your audit department:

Eliminating What You Do Not Need: Working Smarter, Not Harder
• How to continually do 100 things 1% better
• Determining the minimum information needed to manage your IA department
• Managing the annual audit plan process more efficiently
• Maximizing the use of technology

Making the Audit Process More Effective and Efficient
• Planning further ahead of fieldwork
• Using subject-matter experts to identify risks early in the audit process
• Identifying and using the right type of audit program
• Spending more time in the planning process
• Strategizing when to review work
• Thinking report from the inception of fieldwork

Incorporating Best Practices into Your Audit Processes
• Defining best practices as they apply to your organization
• 200+ best practices you can use to build a model best suited to your organization